At NegiKart, we are committed to providing high-quality products to our customers. Most products sold on our website come with a manufacturer warranty. The warranty terms and conditions may vary depending on the brand and product category.
1. Warranty Coverage
Warranty generally covers:
-
Manufacturing defects
-
Product malfunction under normal usage
-
Hardware faults not caused by the customer
If a product develops a defect during the warranty period, customers may contact the authorized service center of the respective brand for repair or service.
2. Warranty Period
The warranty period varies depending on the product and brand.
-
Mobile phones and electronics usually come with 6 months to 1 year manufacturer warranty
-
Home appliances may come with 1 year or more warranty depending on the brand
-
The exact warranty period will be mentioned on the product page or invoice
3. Warranty Not Covered
The warranty does not cover the following situations:
-
Physical damage or broken parts
-
Damage caused by improper usage or mishandling
-
Damage caused by water, fire, or natural disasters
-
Products repaired by unauthorized service centers
-
Normal wear and tear of the product
4. Warranty Claim Process
To claim warranty service, customers should:
-
Keep the original invoice or purchase proof safe.
-
Contact the authorized service center of the product brand.
-
Provide the invoice and warranty details when requesting service.
The service center will inspect the product and provide repair or replacement according to the manufacturer’s warranty policy.
5. NegiKart Responsibility
NegiKart acts as a seller platform and warranty services are provided by the respective product manufacturers or authorized service centers.
NegiKart will assist customers with warranty information whenever required, but final warranty approval depends on the brand’s service center policies.
6. Support
If you need assistance regarding warranty or service center information, please contact us through the Contact Us page on our website.
